Purr Haven Pty Ltd is an Australian-born pet brand dedicated to safeguarding pet wellness, with a focus on pet food and supplies. Guided by our philosophy of “Protecting Every Journey of Life with Nature”, we consistently strive to replace synthetic chemicals with botanical ingredients wherever possible—while maintaining or enhancing product performance—to create a safer, more comfortable living environment for cats.
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.